 Frequently Asked Questions |
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What makes First Choice different than dealing
directly with a dealer?
It's just so simple. From the comfort of your home
or office give us a call or e-mail about the vehicle
you are looking for and leave the rest to us. No
long wasted hours in a dealership getting the run
around or using endless negotiating tricks that
always end up back to square one. We work for you,
our client, not the dealership. Our extensive
knowledge and experience in the industry allows you
to rest assured that the best deal is in our hands.
When you finalize your decision on the vehicle, we
arrange for delivery to your residence or schedule
an appointment at our office. Enjoy the benefits of
our experience, while avoiding the hassles of the
dealership runaround.
How much does First Choice charge for auto broker
service?
When you decide to utilize our service to obtain
your new vehicle, we receive a fee from the selling
dealer. Because we do not charge for our service, it
is a "no risk" experience for you the consumer.
How is my vehicle's warranty affected by using First
Choice as my Auto Broker?
Your warranty is not affected at all by using our
service. You are purchasing a new vehicle directly
from a franchise dealer, with our help as a
facilitator.
Does First Choice handle trade in vehicles?
YES! First Choice Auto Brokers will absolutely
handle a trade-in on any new car purchase. We have a
large number of ways to help maximize your trade in
value.
Does First Choice offer help with the purchase or
lease of my vehicle? As YOUR broker, we help
facilitate the entire transaction from start to
finish. An important part in your car buying
experience relates to the leasing and financing
options available to you. Often overlooked by many
consumers, this aspect has just a crucial role to
your final payment as does the price of the vehicle.
We have all the resources to ensure which program
optimizes your goal and help guide you the entire
process.
Can I benefit from all the rebates that are offered
by the manufactures?
Not only do you benefit from manufactures rebates,
First Choice may often times bring to your
attention, incentives that are only offered to
dealers. We help insure that as much of these dealer
incentives are passed onto you the consumer.
Can First Choice get me any vehicle that I want?
We specialize in all makes and all models. There are
a few manufacturers that do not accommodate brokers
(Saturn, Scion, etc.) however, we can always help to
make sure that you are researching the "RIGHT CAR"
for your needs.
How long does it take to get my vehicle once I
decide what I want?
A typical transaction with First Choice has a time
span of about 3 days from start to finish. The first
day is the information gathering process. The second
day is the locating the exact car process and the
third day is the delivery process. There is always
the chance of the vehicle not being available for a
few days. Our turnaround time for getting the car
that you have decided you want is about twenty four
hours. We will work as fast or as slow as you need
us to.
How can I get started?
There are a few different ways to get started on
your car purchase. Contact us whichever way best
suits your busy schedule. E-mail or phone us with
exactly what you are looking for, or schedule an
appointment at our office to answer any questions
that may be on your mind. Please find our
information in the "CONTACT US" page of this site.
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Address:
1740 W. Bullard Ave Fresno, Ca 93711 |
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Business Hours:
Monday-Friday 9am-5pm PST
Weekends By Appointment |
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Staff/profiles
Melissa Marino,
CEO / Broker |
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Melissa is the founder of First Choice Auto Brokers. She
has been serving her clients in the Automobile Industry
for over 15 years. She oversees the company and its
mission to make car buying a pleasant experience for our
clients.
Melissa has been able to gather a team of highly skilled
brokers who pride themselves in helping their clients
and simplify the car buying experience. She is an active
member of the Fresno chapter of Business Network
International (BNI). She has served her community in
various non-profit organizations such as Kiwanis, and
Rotary International.
Melissa balances family and work with the help of her
husband Tony of 11 years, and her 5-year old son
Dominic. Their hobbies include dirt bike riding,
camping, and wakeboarding.
Becoming an industry leader is something that Melissa
looks forward to helping her team accomplish. Call her
if you have any questions or to simply just say hello.
Call me: (559) 435-1511 ext. 1
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Send me an e-mail
message
Melissa Marino,
CEO / Broker
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Staff/profiles Martha Ortiz,
Manager / Broker |
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Martha runs our business office and handles the daily
accounting transactions.
In addition, Martha also brokers new vehicles for her
clients. Martha is our only bilingual broker making it
easy to help our Spanish-speaking clients.
She is a Fresno State Alumni with a degree in Business.
Martha is a member of the Business Network International
Chapter (BNI) where she intends on building business
relationships within the community.
Martha has received training from some of the best
brokers in our industry and looks forward to using these
skills to help you acquire your next new vehicle.
Call me: (559) 435-1511 ext. 2
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Send me an e-mail
message
Martha Ortiz,
Manager / Broker
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Staff/profiles
Kari Casper,
Automobile Broker |
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Kari Casper comes to us with a strong background in
marketing. Her integrity and dedicated loyalty to her
clients make her an ideal automobile broker. She is very
passionate about helping you acquire the right vehicle
to meet your automobile needs.
Kari is a native to Fresno. A graduate of Fresno State,
she earned her degree in business administration with an
emphasis in Marketing.
She also is an active member in the Fresno Women's
Network, and is the Assistant Director for the Business
Network International (BNI) for the Fresno Area.
Experience the difference of obtaining your dream
vehicle without the hassle of being at the mercy of a
dealer. Kari is never too busy for your referral
business.
Call me: (559) 435-1511 ext. 3
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Send me an e-mail
message
Kari Casper,
Automobile Broker
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Staff/profiles
Don Soper,
Automobile Broker |
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Don is a seasoned veteran in the Automobile industry
with over 25 year's experience. He has a large client
base, most of whom have never purchased a vehicle from
anybody else.
Before becoming an automobile broker, Don was a
helicopter pilot serving the US Marine Corp for 15
years.
Don prides himself as a family man. He has been married
to his lovely wife Tina for over 48 years; they have 4
children and 7 grandchildren. He and his family are very
active in their church community.
As Don is our #1 broker, he limits his practice to his
existing clients and their referrals.
Call me: (559) 435-1511 ext. 4
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Send me an e-mail
message
Don Soper,
Automobile Broker
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Staff/profiles
Skip Scott,
Automobile Broker |
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With over 30 years experience as an Auto Broker, Skip is
our most accomplished broker. His decades of experience
make him a tremendous asset for anybody who is looking
to purchase a new vehicle.
In addition to brokering new vehicles for First Choice
Auto Brokers, Skip owns the "Car Factory", which allows
him to also obtain used vehicles for our clients.
Skip is an avid classic car enthusiast, and can assist
those that are looking for collectors, street rods and
motor homes. Skip has been married to his loving wife
Joyce for over 30 years. They have 3 children and 6
grandchildren. Some of Skip's hobbies include traveling
in his motor home, and working on street rods.
He has been a member of Rotary International for 23
years where he has received awards for perfect
attendance and a "Paul Harris Fellowship".
Skip is proudly serving his existing clients and
accepting new clients as well.
Call me: (559) 435-1511 ext. 5
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Send me an e-mail
message
Skip Scott,
Automobile Broker
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Staff/profiles
Robert Nuzzolese,
Automobile Broker |
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Robert has joined First Choice Auto Brokers after
serving over 30 years in the auto, fleet and
agricultural insurance business. He strongly believes
that clients come first and should leave feeling
satisfied that they have received the best service
possible.
Robert is a graduate of the Strauss Institute of
Negotiations and Advocacy at Pepperdine University. He
was an arbitrator for Inter-Company Arbitration Forums.
Robert is an active member serving his community with
Rotary International, where he is a member of North
Fresno Rotary.
Robert has been happily married to his wonderful wife
Karen for almost 19 years. Robert and Karen share a
passion for fine automobiles. He also enjoys a nice
glass of wine and a fine cigar.
Call Robert to experience the customer attention that
you deserve.
Call me: (559) 435-1511 ext. 6
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Send me an e-mail
message
Robert Nuzzolese,
Automobile Broker
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